Privacy Policy

Data Controller

Ethan William taylor

Collected Personal Data

  1. User Account Information

Name: Full name of users registering on the platform.

Email address: For communication, account verification, and support.

Password: To access and secure user accounts.

Username/Display Name: For users to interact with the platform.

Profile Information: Optional information such as bio, photo, or company name (if users create portfolios or share their work)

  2. Payment Information

Billing Address: For invoicing and processing payments.

Payment details: (e.g., credit/debit card number, PayPal information) when users purchase premium services or subscriptions.

  3. User Activity Data

IP address: For security purposes and to monitor usage patterns.

Device information: Information on devices used to access the platform (browser type, operating system).

Usage Data: Information on how users interact with Ethos (which tools they use, features accessed, etc.).

  4. Communication Data

Support Requests: Emails or messages sent through the platform for customer service.

Chatbot interactions: If users communicate with the AI support bot or live support.

  5. Content Creation Data

Website Content: Any content users create or upload to their websites (e.g., text, images, videos).

Files and Media: If users upload documents, media files, or resources to the platform.

  6. Marketing and Preferences

Email preferences: Information on whether users want to receive promotional or informational emails from Ethos.

Subscription data: If users subscribe to specific newsletters or course content.

  7. Cookies and Tracking Technologies

Cookies: Ethos may collect cookies to track user activity, preferences, and improve user experience on the website (especially for analytics, advertising, or marketing purposes).

Purpose of collecting data

  1. Account Management and User Experience

Creating and managing user accounts: Collecting personal data (name, email, etc.) enables users to register and access their accounts securely.

Personalization: To tailor the user experience, such as showing relevant features, recommendations, and templates based on user preferences and activity.

Profile Management: Allowing users to create and manage their profiles or portfolios on the platform.

  2. Payment Processing

Billing and transactions: Collecting billing information, payment details, and addresses enables you to process subscriptions, one-time payments, and other transactions for premium features, products, or services.

  3. Customer Support and Communication

Providing customer support: Collecting communication data (emails, chat history) helps in addressing customer inquiries, support tickets, troubleshooting, and ensuring effective customer service.

Sending notifications and updates: Collecting email addresses to send updates, reminders, or transactional emails (e.g., account confirmation, subscription reminders, etc.).

  4. Marketing and Promotional Purposes

Email marketing: With user consent, you can send newsletters, promotional emails, or targeted offers related to the services and products offered by Ethos.

User segmentation: Analyzing user data to tailor marketing efforts, targeting specific groups with personalized offers or content that aligns with their interests.

  5. Website Functionality and Performance

Improving the platform: Collecting data on user interactions helps in optimizing the platform (like identifying features used most frequently, issues faced, etc.).

Tracking user behavior: Using cookies and other tracking technologies to understand how users navigate the website, allowing you to improve usability and the user interface.

  6. Legal Compliance and Security

Compliance with legal requirements: You may need to collect certain data to comply with laws, such as storing billing information for tax purposes or following GDPR requirements for data processing and storage.

Security and fraud prevention: Collecting certain data (like IP addresses and device information) helps in protecting the platform from malicious activities and ensuring secure access for users.

  7. Analytics and Improvement

Analytics: Collecting data related to user activities and site traffic helps you analyze and improve the platform’s performance, identify trends, and measure success (e.g., which features users engage with the most).

Product development: Data on user needs and preferences can guide future updates, new feature development, and product improvements.

  8. Community Engagement

Forums and collaboration: If Ethos includes community features like user profiles, discussion forums, or chat rooms, data collection can support user interaction, content sharing, and feedback gathering to enhance the platform’s social aspect.